Saturday, January 25, 2020
Effect of Video Games on Brain Functions
Effect of Video Games on Brain Functions The Immersion of the Human Mind In Video Games Stefan Nikolov Contents (Jump to) Abstract Literature Review Current Perceptions Abstract This research paper was created with the intention of taking the reader on a guided journey towards understanding how the human mind functions within the virtual world of video games. It explores the interaction between the senses of the nervous system and the game’s artificial reality and attempts to establish a connection between an individual’s brain capabilities and the demanding requirements of a game’s level environment and attempt to find a balanced relationship between the two. The paper is based around a research, conducted in order to come up with approximate statistics about how the game’s world triggers brain sensors and how and how much the human consciousness responds according to the information input it receives. A racing track, named the â€Å"Blackstone International Circuit†was created as a supporting piece of level design work. With the help of an external controller, a steering wheel with resistance and force feedback, fellow students, who took part in the research, were required to compete three laps around the circuit. The track was also released on several online websites and that made possible the involvement of other anonymous individuals. After they had their turn, they were asked to complete a track questionnaire with questions related to their experience. The data of the questionnaire was later collected and analysed in order to establish a statistics database of how the separate senses take part when the human mind is engaged. The results revealed that the brain’s involvement was maximised and participants felt fully immersed within the game environment. That allowed the collection of subconscious activity that was categorised to determine the type of game presence they had – tactical, strategic or narrative. Findings also helped support the claim that a person with a strong co-ordination and reflex abilities, which are the main part of having a tactical game presence, would be called a â€Å"good gamer†. The majority of participants in the survey belonged to the group of players that have tactical presence and had a very similar approach. Throughout this paper, objective analysis and criticism, as well as self-assessment and reliable sources were the foundation for building a valid and evident piece of academic writing. The paper concludes with suggested criteria for analysing the mind’s activity when playing a video game and getting clearly distinguished results about the type of people that play video games in today’s world. Literature Review At the beginning of each life experience, there is the perception of it. It is the initial start of the human mind’s interaction with the surrounding environment and ultimately serves as the foundation, on which events occur and build up. In the Oxford dictionary, the definition for the word â€Å"perception†is â€Å"the ability to see, hear, or become aware of something through the senses.†The environment of reality is consisted of an infinite number of information flows, which inevitably and constantly interact with the mind. If the â€Å"filter†of perception did not exist, there would be an extreme mental overload, as the amount of streaming actions would be too big to comprehend. Blake and Sekuler (2006) state that â€Å"what is crucial is that perception provide us with a useful view of the world†, rather than detailed and accurate one; â€Å"where useful means being able to interact safely and effectively within our environment.†Perception acts like an information distributer to the mind, allowing only relevant data to reach the brain, while the unnecessary parts of the occurring event may even not make their way through. The two authors also explain that â€Å"stimulation comes in various forms of physical energy: thermal, mechanical, chemical, acoustic and electromagnetic.†As a consequence, the human brain’s ability to accept and process information is applied through the five senses – sight, hearing, smell, taste and touch. Working together, they create a complete image of the surrounding environment, enabling us to co-ordinate and interact with at a level of full immersion. The word â€Å"immersion†originally meant â€Å"to submerge someone or something in a liquid.†, however, since the invention of video games and entertainment media in general, the meaning has evolved significantly, as far as it affects the human mind. According to Wikipedia, â€Å"immersion†, in relation to a video game, can also mean â€Å"a perception of being physically present in a non-physical world.†The immersion in the video game world can be split into three different types – tactical, strategic and narrative (Adams, 2005). The first two are easy to achieve, as they require problem solving; tactical is the type that requires skill and repetition of actions on the way to success; Strategic immersion involves calculation and prediction to overcome obstacles. However, narrative immersion is hard to accomplish, as a lot of elements must work together – story, characters, setting, acting, presentation, to compile everything together in a successful emotional state. Rigby and Ryan (2010, p.84) explain how Authenticity is a key factor to the believability of an experience. It is what provides ground for the extra step towards immersion, as people usually choose to keep their distance from things that they consider fake. Authenticity makes a product trustworthy and reliable, and helps the individual achieve the desired blending of the real (factual) and the imaginary (mental) world. According to the authors, each person has an individual set of requirements, called â€Å"schema†, which is applied to every experience in order to compare it to previous ones and determine if it can be classified as â€Å"authentic†. According to Madigan (2010), it is spatial presence that comes closest to what game players perceive as immersion. It is considered to exist when the elements of a game world are accepted as â€Å"real†, allowing one to submerge fully into a product of the imagination and feel like they are as much present in the scene, as they would be in reality. The process takes place over two defined stages. At the First stage, a player is accepting the surrounding world, composed of a variety of objects, sounds and events, which help create a saturated mental model of the game’s virtual universe. The Second stage is engaging the mind on a subconscious level, where it feels part of a flawless reality and is fully immersed within the experience. It has the imagination filling in the imperfections of a certain part of a game level, for example, which were imposed by the limitations of the machine or the level of object detail. Daphne Bavelier, a cognitive research scientist, in a keynote presentation (2012) about the relationship between the human brain and playing fast-paced computer games, suggested that doing so actually improved the brain’s capabilities. According to her team’s research, people who often play action games tend to solve problems faster, perform better in multitasking and recognise and react to the surrounding environment more accurately and with greater precision than people who do not. That is due to the fact, that, when fully immersed inside the game world, the brain would have to process often times a lot more information than in a lot of real-life situations, which would essentially serve as training process and help the individual improve on problem solving. The results of that research were valid even months after it was conducted. A very important, if not crucial factor for achieving a full immersive experience, when playing a game, is Realism. McMahan (2003) splits Realism of video games into two sub-divisional types – Social and Perpetual. The first type suggests the comparison between social interactions within a game’s environment compared to the real world, but the Perpetual Realism is the level of visual resemblance of the objects in that environment to the ones in reality. Most fast-paced games in today’s world offer the possibility of complete interaction of the mind and game world, due to the fact that computer graphics and processing of game data is becoming rapidly faster with each year that passes. Game genres like any modern First-Person Shooter (FPS) game, such as Call of Duty or Battlefield, require almost the same skill set for a proper playing experience. According to Gamer Institute (2014), the top skills of a professional player are Love of the Game, Unwavering dedication, Manual dexterity, Twitch reflexes, Strong multi-tasking, Analytical ability and Emotional Control. One of the most realistic genres of games in today’s world is the Simulator. It considers factors, such as physics, lighting, shadows, shapes or events to create a world, which resembles reality as close as possible. Depending on the type of simulator, reality’s properties can be used for a variety of purposes. Some games, such as Moon Tycoon (2001) tend to focus on events that cannot occur in the current state of the world we live in. Others, such as SimCity (2013), use reality to propose a virtual representation of events in a real-time game universe. A Racing Simulator is the type of game that would make a significant difference in how the mind can deal with reality. According to SAE (2014), the delay between events in the racing simulator can even cause motion sickness in drivers; that is why it is unacceptable, as â€Å"it can reduce effectiveness of driver-in-the-loop (DIL) systems used for studying vehicle dynamics†. A game called rFactor Pro (2008) was developed to ensure the maximum of the virtual reality is extracted and a life-like experience is delivered to the drivers in order to get them fully engaged and prepared for a race. SAE also writes that, as of 22 Jan 2014, the game is currently the dominant software in the simulator market, used in F1 and NASCAR teams to mentally prepare drivers. RFactor Pro is an upgraded version of rFactor, a racing simulator game, developed by Image Space Incorporated (ISI) and released in 2005. RFactor has a very large community and a rich and diverse database of game extensions, called otherwise â€Å"Mods†– tracks, cars, menu interface images, sounds and miscellaneous add-ons, developed almost entirely by third-party source, such as myself. The game itself has a very realistic physics engine that enables accurate simulation of life-like racing experiences – tire and engine wear, fuel consumption, wind resistance, tire grip, etc. It engages the players in a believable environment (roads and racing tracks) to get them concentrated on the objective of racing against other cars or beating a time record. According to Angel Ever (2014), safety is the biggest benefit of racing simulation. In virtual reality, there is no possibility for the risk of real-life damage and danger. This removes the â€Å"hazard†factor, while preserving all other fun factors that driving a fast car can provide. A player is not required to wear safety equipment, or have their car inspected at all times, in contrast to a racing driver. Moreover, real racing is a lot more expensive, compared to virtual one, as the cars’ integrity is reset at the beginning of each playing session. There is also the freedom to drive, regardless of the rules of the real world and experience pure fun when doing so. On the other side, a research, conducted by Continental Tyre UK (2011), suggested that people who often play driving games tend to be poorer drivers in real life. According to results, gamers are likely to take more risks, speed and be susceptible to reckless driving more often than non-gamers. Around 16% of all the participants agreed that driving games would make someone perform better in real conditions, while 40% said that virtual experiences contribute to dangerous behavior on the real roads. Current Perceptions The process of investigation is iterative and information is collected in a database for later evaluation. Since the method used in it does not change over time, that means that as the quantity of participants grows, the results’ accuracy grows as well. At the beginning of the project I already had a personal understanding of how a player interacts within the game world, based on my gaming experiences in the past. I wanted to examine the brain’s activity and how important it was for a player to have a complete image of the surrounding environment in order to extract the maximum of their performance. Several categories of interest were defined in order to achieve a guideline
Friday, January 17, 2020
Concept Of God In Philosophy Essay
Please explain Immanuel Kant’s challenge to modern theology. In other words, what is Kant’s epistemology, i.e., his theory of how human beings know (how the mind functions)? According to this theory, then, is it possible to know God? Is it possible to have natural knowledge of God or to experience God in his view? How would Christian theologians and believers, who wanted to demonstrate the rational intelligibility of belief in and knowledge of God, respond to this? (10 points).            Immanuel Kant started with the hypothesis that: â€Å"the mind is active†. It forms part in the understanding of human especially if it is already acquainted with different kinds of experience and always imposes upon cognition in any forms given that it is still in the line of human perception.            However he said that not all things are connected to each other because in a way, they are not observable which gives the presumption that its connectivity is not determined by that simple idea. And also, Kant said that we lack the necessary organ to accommodate all the information that the mind can and may process.                        The mind cannot produce knowledge of such a transcendent being (The Breakdown of the Religion of Reason, p. 65). He also showed that, God is supposed to be perfect in all aspects of life. He followed what was written by Anselm during the 11th century and presented concrete evidences for such actuation. However, he wishes not to contradict the existence of God because it will also oppose that the predicate of a subject is not logical to use. He added that it will be a useless thing to do since there will be no contradiction because of his given analogy. Since existence is not a predicate, if I deny God’s existence, I am not denying a predicate of a subject; hence no logical contradiction is involved as the proponents of the argument contend. (Modern Christian Thought, p.66)            And he also argued that there is a limit for a human to our own empirical knowledge against the pure point of our operative life. Instead, this empirical knowledge is completely independent and the principles of pure reason.            Additionally, he said that human act morally not because of inclination to a certain event or object but because of one’s sense of duty. To act morally is not to act from inclination or even prudence but from a sense of duty (The Breakdown of the Religion of Reason, p. 69) What are the some of the most basic characteristics and values of the Enlightenment? What are the chief enlightenment values and how do these compare with those values/characteristics of the medieval era? Define the Enlightenment view of freedom and reason. Use your text on e-reserve. Then, respond: how would a theologian (like me) understand the promise and problem of these views from a theological (having to do with God) perspective?  (5 points).            The Enlightenment brought about change in man’s perception of the world and the society. According to Kant that the gist of the said idea is something that is already embedded to the line of thinking of a person and that it shows on up to what extent is a man capable or willing to do to suffice his own interest. Underlying this whole movement is a renewed awareness and trust in man’s own capacities and appreciation of, interest in, and hope for human life on this earth (Modern Christian Thought, p.2)            It was also during this time that â€Å"authoritarianism and the emergence of individual reason†started to spread amongst the people. From this time on, there is already a widespread of being liberated or freed from any entanglement to any person. It was then that autonomy is seen on a different perspective and remarkably, no one challenged the said idea.            Accordingly, there is another major contribution during the time of Enlightenment. The act of reasoning also became widespread following Francis Bacon and John Locke. They are the ones who defied the first idea given by Rene Descartes. It was then that Reason is treated as something that is a vital and progressive force; the depth of its meaning can be deduced by its function which can create many avenues to determine fact from opinion. How does Friedrich Schleiermacher respond to Kant’s challenge to modern theology? How do human beings come to know God according to Schleiermacher? What, then, is the subject of theology for a theologian like Schleiermacher? (10 points)            Schleiermacher defined what he thinks to be the true nature of religion and the conception of its idea. With this kind, there are two (2) forms of religion such as theoretical or practical point of view. He added that religion should be â€Å"something different from a mixture of opinions about God and the world, and of precepts of for one life or two†.            He also argues that if religion is the highest form of knowledge it should follow that reason or any scientific method can be measured by any organ. Also, he adds that if religion can be attained by reading materials such as books, journals, etc, then the most religious person should also be the most intelligent one. And, he clarified that neither religion nor morality should be interchanged or be treated as the same.            Religion is a feeling thus it is only a psychological emotion claiming that it is an immediate intuition or is based on one person’s instinct. However, he clarified that God need not to be present in any object or present Himself in such a way that He will be tangible for human.            He said that no man is religious because he was able to read doctrines and follow it thoroughly and experience different kinds of things instead, piety emancipates from one’s own original feeling and not because other people told him to be as such. What are some of the most basic characteristics and values of Romanticism, the intellectual movement of the 19th century which following the Rationalism of the Enlightenment in the 18th century. How does Schleiermacher reflect the ideas of Romanticism? (5 points)            Romanticism as what Schleiermacher have seen it, it is a new way for â€Å"modern religious†thoughts have a foundation or ground that will suffice the needs, interest and critiques of most people especially the Philosophers.            By giving this idea to the people, he wanted to show to them that what religion they have been rejecting all the while is not at all the religion that they need to embrace and understand deeply. Rather, it is the â€Å"external†religion that they are despising all the while and that this kind of religion is something that should not be studied or known at all.            He also wanted to defy the opinions that were raised during that time about the religion on utilitarianism. Schleiermacher claims that if there is a certain point when the issue is not coherent with its true value, then it is something that should not be wasted time upon.            However, he contradicts his own perception by saying that religion has a peculiar sense that is indispensable when talking about the spirit of man. Modern theology in the 19th century followed the thought of Friedrich Schleiermacher and his way of doing theology. What major event occurred at the beginning of the 20th century that convinced Karl Barth that the entire way of doing modern/liberal theology was deeply problematic and morally bankrupt? (5 points) One major event that made Barth think that doing liberal theology is problematic and morally bankrupt is when the Church always assumes that they are infallible or those who does not do anything wrong to any one and at the end of the day, surrender their selves to the Holy Spirit and Jesus Christ. This is when Barth said that â€Å"hermeneutical principles of subordination and surrender have nothing to do with the kind of biblical or ecclesial authoritarianism†. Because according to him, having a superior and an inferior means that there should be an effort to remove one’s self from interpretative process instead focus on neither human basic needs nor the desire for authority. How does Karl Barth understand that human beings may come to know God? Do we have a natural capacity, i.e., an ability within human nature and thus apart from God, to know God? (10 points)            We should cultivate a life that is humble and each should not cease on praying before Him, listening actively to His teachings in order for us to know what are the things that we really need.            He added that to â€Å"let go†of the material and human needs that we have right now is a preparation for us to know God fully. Leaving things would eventually prepare us from knowing how the real God is and that we will have a much clearer understanding on why He created things.            Also, by leaving things, we do not need to carry on an excess baggage that may sometimes hinder us from knowing who God really is. What happens when human beings claim to know God on the basis of their own experience or their own thinking about God? What happens when human beings try to know how Jesus was on the basis of their own historical reconstruction or psychological evaluation of him? Why is this so dangerous? How is it to be avoided? Can it be avoided? What is the only way, according to Barth, that purely human thinking about God can be avoided?  (10 points)            When we experience things, it means that, in one way or another we have already met God. However, each person has a different meaning on things especially with their experiences. It can be connoted as something that is dangerous for them but pleasant to others. That is why there is a misconception on which our God really should be.            It is dangerous because people are worshipping other gods and is prone to misunderstanding especially to those who have a different encounter with their own gods. It can also be a way of having the society is fragmented since there are different sides of the story on how they were able to encounter god.            Proper interpretation of things can somehow avoid this kind of fragment among the people. However, only few are able to interpret the story well and still leaves the danger hanging and vulnerable to anyone who tries to interpret anything. What is theology for Barth? How should the theologian attempt to do theology?  What do faith, prayer, and obedience have to do with this method or way of theological reflection? Define faith, prayer, and obedience for Barth. (10 points)            Obedience as it is being co-related to faith, according to Barth, is something that â€Å"can simply turn on at moment of one’s choosing†. By these, it is one way for God to connect with his people and confront them in their own freedom and history.            Needless to say, one’s interpretation of things should be accorded with obedience in order to examine personal experience and relate it to the scripture or passage that is being taught. For him, the writers should not write about anything that will be later on associated with them, rather they should write about an experience that is interlaying with the scripture that they are reviewing.            With prayers, he said that it is not necessary to endlessly pray to God, admit it or not, we are not all the time confident that God is listening to our prayers. What is scripture according to Karl Barth? How does this reflect a deeply theological understanding, i.e., an understanding that comes from God. And, how does this reflect a deeply human and modern understanding of the role of human beings in the writing of the Bible? Is the Bible already the Word of God i.e., the words on the page, for Barth, or does the Bible become the Word of God? If so, when does it become the Word of God? What happens to make it become the Word of God? (10 points)            A scripture, according to Barth is something that is written about God and will be relevant or at least be a human testimony of God’s existence and all the things that he did in history.            He tends to interpret scriptures, known as hermeneutics, to help biblical scholars to understand the true meaning of each. And with that, he tends to extend some of his arms to other people in terms of helping them suffice whatever struggle they have.            However, with his interpretations does not come any personal experience. He writes some of his experience but does not delve much on to it. Rather, he makes a deeper study on why those things were said and how the people did then accepted or rejected the fact that things are happening during their time.            The Bible is the Word of God because it contains His teachings and the moral lessons that we need to learn in life. However, not all teachings can be found in the Bible. Some should be experienced first hand in order for us to learn new things. According to Rosemary Radford Ruether, what does all theology begin with? What is the problem with the so-called â€Å"objective†sources of Christian theology, i.e., scripture and tradition? And, what is unique about feminist theology and the role of experience in theology according to Ruether? What is the hermeneutical circle of theological interpretation? What is the final norm/criterion of theological truth? (10 points)            Theology is the testimony of one’s faith, life and service to God. Theology actually questions it self whether or not they are true or not. There are specific gauge that is used in order for Theology to be considered true, they measure their action, talk about God, and if it is against the Church. It is also something that is alien with its own standard; source and object.            On the other hand, the feminist theology uses experience as a criterion for exploring a much deeper sense of study and critical forces based on the experience of males that eventually gives them the notion as a universal human experience. What is the prophetic biblical principle interpreted from a feminist perspective? What are the four main categories of feminist liberation theology? Cite biblical passages that show you understand how the Bible can be used to fight the root sin of domination and subjugation. (5 points)            Those females are only second-grade citizens compared to male. Because then, there is a stereotype in gender since other scholars claim that males are wiser than female. Also, the Patriarchal system exists that time and that same idea is molded upon the image of God, reasoning that God is male.             There is also a prophetic traditional labeled as â€Å"cultural vacuum†that makes true of the statement written above. It shows how the society is delving much on what they think is right because it is fair and just to all of them but on what is written in the scriptures. Compare and contrast the theology of Karl Barth with that of Rosemary Radford Ruther? How would Karl Barth critique Ruether? What would he say about the role of experience and the potential dangers involved in such a kind of theology? What would Karl Barth say about God in her theology? Does she have a role for the objective action of God in the world or is God only actualized in our consciousness and social activity for the poor and marginalized? How would Ruether respond to this critique? What would she say in her defense? In other words, what are the problems of beginning with scripture and tradition apart from women’s experience according to Ruether?  What would that do for or to women? Finally, how would Ruether criticize the theology of Karl Barth? What is the problem of beginning with revelation in scripture, and apart from women’s experience, according to Ruether? (10 points)            Barth and Ruether have completely different view points with regards to Theology and how they perceive such topic. With Barth, he is more of delving much on the experience of one person because from the experience they may be able to deduce something that is very vital for their survival. Also, he tends to focus more on the things that needs to be critically revised or interpreted using personal experiences he got from other people.            Barth is also confided with the norms of the society. He was not able to explore on other possible things and did not try to convince other people that there are other possibilities regarding their study.            With Ruether, she is more of a liberal thinker, given that there are points that she raised about feminist liberal theology. She was able to grasp on other ideas or methods to use in other to arrive at a much well interpreted scripture following the experiences of the writer or associating the moral of the scripture to any experience that of the writer.
Thursday, January 9, 2020
Middle Ages Art and Music Pertinence to Literature Essay...
Middle Ages Art and Music Pertinence to Literature Medieval Times directly follow the period of the Dark Ages. The Dark Ages are recalled as unwieldy times. After the Dark Ages, the Middle Ages raised themselves up against odds to be a time of elegance and class. Not only was the sophistication of the age can be seen being altered in the specific expressions of music and art. The art and music within the Middle Ages brought sophistication, elegance, refinement, and new ideas into the world through beauty, love, and warriors, which all are applied in Sir Thomas Mallory’s novel of Le Morte D’Arthur through the sacred and secular world. The music within the era begins by mirroring the religious outlook on the medieval world. The prime†¦show more content†¦It does not matter what type of celebration it is; it could be a celebration of love, of victory, or religious praise. This all is illustrated in Le Morte D’Arthur. In Le Morte D’Arhtur, courtly love becomes evident through Queen Qwynevere and Sir Lancelot. Their relationship is filled with desperate romance. Lancelot hangs on every last word she utters. All she must do is ask, and Lancelot would give to her whatever she wished for with the words, â€Å"My Lady it shall be done!†(Malory 472). Courtly love mimics the true love Queen Qwynevere and Sir Lancelot had acquired. Courtly love is a notion of nobly and chivalrously expressing love and admiration. Sir Lancelot could not refrain from his infatuation with the queen, â€Å"In spite of his longing and travail in matters of the spirit, Sir Lancelot knew that he was bound to his earthly love for the queen†(Malory 449). Courtly love paradoxically is descried as a spiritual attachment. That is contradicting because of idea of courtly love was not traditionally practiced between a husband and a wife. Being as the Catholic Church was the primary source of religion present this is adultery. Lancelot and Queen Qwynevere consequently remembered for their open love affair. Religion did not play a major role in the story of King Arthur, but direct parts of the tales of King Arthur are said to come from straight from medieval music. The art upholds the standards of elegance. The slew of various techniques of art in the MiddleShow MoreRelatedComparative Education13537 Words  | 55 Pagesand secondary education is usually imparted at public schools although a strong network of private schools also exists. All educational programs in France are regulated by the Ministry of National Education. Schooling in France is mandatory as of age 6, the first year of primary school while secondary education consists of collà ¨ge for the first four years after primary school and the lycà ©e for the next three years. The baccalaurà ©at is the end-of-lycà ©e diploma that students must attain and is comparable
Wednesday, January 1, 2020
Customer Relationship Management - SAP - Free Essay Example
Sample details Pages: 7 Words: 2167 Downloads: 10 Date added: 2017/06/26 Category Management Essay Type Research paper Level High school Did you like this example? SAP CRM Tool Overview A CRM framework helps your business develop on the grounds that it tracks the historical backdrop of client cooperationà ¢Ã¢â€š ¬Ã¢â€ž ¢s. From calls made and messages sent, to gatherings held, presentations conveyed, and even the following steps expected to close the arrangement or develop that client account. To run easily, your business needs client relationship information that is consequently upgraded, with moment access for workers, and gives a full history of all interchanges, gatherings, and records imparted. In this report we are going to assess the CRM tools of SAP and how it has affected the business activities of a company. Don’t waste time! Our writers will create an original "Customer Relationship Management SAP" essay for you Create order SAP CRM Tools CRM remains for Customer Relationship Management and is a situated of procedures and instruments that serves to oversee client relationships in a composed way. SAP CRM gives best-in-class usefulness for showcasing, deals and administration. It underpins client confronting business forms crosswise over numerous communication channels. SAP CRM empowers associations to concentrate on methods for client driven development and to separate themselves in the business by giving a predominant client experience. Figure: SAP CRM Workflow Source: www.guru99.com A CRM is utilized for some a business transform however, let consider an extremely common work process for SAP -CRM. A client may raise an issue with the seller by means of any medium like Fax, email, telephone et cetera. If that the determination cannot be given instantly by the front end client delegates they bring a ticket up in SAP CRM which is tended to by an all the more actually prepared staff. The determination is than sent to the client. Availability SAPs Cloud for Customer(C4C) is making its vicinity felt in the CRM market with its inbuilt coordination to SAP CRM, ECC and a few other Third gathering applications. SAP Cloud for client is considerably more finish, hearty and experienced arrangement than its precursors. It goes with prepackaged consolidations to SAP ERP and SAP CRM, Mobile interfaces, solid social gimmicks.The whole item can be seen as a mix of a program based Silverlight UI, Integrated social peculiarities of JAM, Set of rich Mobile applications for iOS Android, SAP HANA for Integration situations. Figure: SAP Cloud for customer Source: https://www.guru99.com/what-is-sap-crm.html On-Premise just- Some of the decisions the CRM clients today search for are advanced simple to utilize UI for Sales individuals, Browser based access, Mobile access Online Offline situations. SAP CRM as of now gives a Browser based UI however the Mobile access is something that the client will need to browse a restricte d decision of applications and take the trouble of gadget decision and also arrangement. Clients who have vigorously modified their SAP CRM to suit the techniques or utilize profound Marketing and Service functionalities and dont have an End client case for going to cloud would like to keep their answer On-Premise just. Cloud Only- SAP C4C alone would suffice if the client is searching for a light weight arrangement with standard CRM procedures like Activities and opportunities. The joining decisions need to be considered for which framework would be the main framework and which ERP mixes are most required for the field power. SAP C4C could likewise be a fantastic contender for supplanting non SAP CRM arrangements in SAP ERP clients for better coordination and more brought together structural engineering. Pricing SAP is likewise to a degree vague about their evaluating for CRM. This may be on account of they dont offer a stand-alone CRM framework. At the point when ascertaining CRM cost for SAP, recollect that youll additionally need to pay for their ERP, alongside any modules you requirement for extra usefulness. SAP costs are organized by level of access conceded to every client. The three top levels are: Business SCM: $199/month/client Enterprise Standard: $149/month/client Group User CRM Sales: $89/month/client Its moreover critical that SAP obliges at least 15 client memberships. Market Share Figure: Market share SAP CRM Source: Gartner, 2012 As per Gartner, SAP is the top CRM programming piece of the overall industry pioneer with 18.9% bit of the general business, took after by Salesforce.com at 16.5% and Oracle at 13.9%. Figure: CRM systems market shares Source: www.crmswitch.com SAP CRM accounts for 9.6% in US. The market share of the SAP CRM regionally is shown in the figures below which 15.7% Midwest and 10.5% south. Figure: U.S Market Share 2013, Midwest Source: www.crmswitch.com Figure: U.S. CRM market share 2013, south Source: www.crmswitch.com Interface SAP CRM form is described by a completely adjustable, easy to use and instinctive interface, in light of web advancements. From here on out information displayed to the client can be completely conformed to your individual inclination. Adaptability and open character of this innovation empower a straightforward and asset sparing coordination of the framework with different applications (likewise outsider applications).CRM (Customer Relationship Management) is one of the more vital arrangements offered by SAP. It is a reaction to the need of obtaining and all the more critical supporting and growing great associations with organizationà ¢Ã¢â€š ¬Ã¢â€ž ¢s clients. Overseeing client relations implies various methodologies extending from client securing (counting promoting exercises), through request execution up to full after sales care. Combination of these methodologies is critical to making client related exercises more productive, quicker and above all else less expensive. Support and Training SAP CRM gives the bolster one needs to proficiently execute and work your SAP arrangements and exploit new innovations. We offer a scope of bolster administrations, from establishment level to vital engagement and co-advancement. We could pick the bolster level that bodes well for our business. One could visit the SAP Support Portal to discover your bolster class and get answers to the greater part of your inquiries, and also demand permit keys, download programming or make a bolster occurrence. We can get the predictable and consistent bolster you requirement for all your SAP arrangements, paying little respect to how theyre conveyed à ¢Ã¢â€š ¬Ã¢â‚¬Å" in the cloud, on-reason, or in half breed situations. The SAP ONE Support system drives effortlessness by orchestrating their bolster offerings and drastically decreasing the multifaceted nature of overseeing crossover scenes. Regardless of how your item is sent, one will get the same overwhelming level of bolstering you anticipa te from SAP. SAP Active Embedded offers an extraordinary mix of on location and off-site support. Our embedded reinforce pros and around the world group of designing experts will help you drive accomplishment through the usage, operations, and advancement life cycles. SAP Enterprise Support offerings change IT into a key driver of quality. Find how our bolster group can help you improve operations with fewer plans à ¢Ã¢â€š ¬Ã¢â‚¬Å" authorizing more assets for development. Get the vital bolster keeps the business flying high. SAP Max Attention is a co-advancement and co-esteem acknowledgment offering that helps help proficiency, minimize costs, and quicken arrangement of new plans of action and capacities. To give their workforce the information and aptitudes they have to meet our key objectives à ¢Ã¢â€š ¬Ã¢â‚¬Å" with a full suite of programming preparing and instruction courses and confirmations intended to help you augment the force of your SAP arrangements. They can help us make a far reaching preparing arrangement, deal with your ability, and enable end clients with both live and online courses. The Company: Ras Al Khaimah Free Trade Centre Created in 2000, Ras Al Khaimah Free Trade Zone (RAK FTZ) is one of the quickest developing and most savvy, organized commerce zones in the UAE and home to approximately 4,000+ dynamic organizations. With Ras Al Khaimah Free Trade Zone (RAK FTZ) notoriety for moderateness, adaptability and expansive geological achieve, we are quickly developing as the favored business center in the area, from which speculators, of all beginnings and commercial enterprises, can undoubtedly get to and limb into the developing markets. Ras Al Khaimah Free Trade Zone (RAK FTZ) responsibility to straightforward and client amicable methods are perceived all through the area. Our customers appreciate the broadest scope of offices and quality included administrations, and profit from key inclination, for instance: 100% expense absolution 100% outside possession Straightforward laws and regulations No confinements on capital and benefit repatriation RAK FTZ has made an arrangement of fo ur Parks à ¢Ã¢â€š ¬Ã¢â‚¬Å" Enterprise Park, Industrial Park, IT Park and Al Ghayl Industrial Park à ¢Ã¢â€š ¬Ã¢â‚¬Å" that offer indistinguishable favorable circumstances and profits to financial specialists. Sponsored by enactments permitting 100 for every penny remote proprietorship, assessment free environment, straightforward laws and 100 every capital and benefit repatriation, the unhindered commerce zone is decently situated for worldwide commerce. Ras Al Khaimah Free Trade Zone Authority has four one of a kind Free Zone Parks that will suit and serve each speculator prerequisites. The three-park idea incorporates the Enterprise Park, Industrial Park and IT Park, offering workplaces, prepared stockrooms and area offices. Arranged in distinctive areas over the Emirate of Ras Al Khaimah, every park indulges the particular business premiums and exercises of the RAK FTZ financial specialist. Overview With deals development of more than 100 percent in 2006, and 150 percent in 2007, RAKFTZ obliges answers for client relationship administration (CRM) and land administration to best encourage the bunchs dangerous development. RAKFTZ upheld more than 4500 organizations by 2008 from more than 106 nations covering distinctive fields of exchanging, commercial ventures, consultancies administrations. Claimed and worked by the Government of Ras Al Khaimah, RAKFTZ is currently one of the biggest organized commerce zones in the Middle East, much appreciated in extensive part to the advanced way in which it has the capacity process financial specialist enlistment records over nine separate divisions: advertising, deals, land, designing, and organization, account, records, organization, and authentic. RAKFTZ decided to send SAP Business Suite applications for their complete usefulness and auditable, saleable, and expandable outline. Time Period AP Middle East North Africa (MENA) LLC, declared on eighteenth walk 2008 that the Ras Al Khaimah Free Trade Zone (RAKFTZ) has run live with SAP Business Suite, to empower its main goal to be a venture center point established on a pledge to aggregate financial specialist fulfillment. Purpose of use Giving the quickest and most precise conceivable transforming of client data is discriminating to the achievement of our operation, as free zone speculation enrollment and maintenance is an amazingly focused activity. SAPs best-practice involvement in land administration and client relationship administration has brought tremendous worth to our inward courses of action, and has been essentially essential to our proceeded with fabulousness in acknowledging speculator fulfillment. Notwithstanding executing SAP Customer Relationship Management, the prime extent of the engagement was likewise to actualize programming to run center undertaking asset, arranging methodologies, including financials, controlling, human assets and materials and genuine state administration. Companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s feedback The adaptability and much secured SAP framework now set up backings consistent combination over RAKFTZà ¢Ã¢â€š ¬Ã¢â€ž ¢s promoting workplaces placed in Dubai, Abu Dhabi, Turkey, Germany, US India. SAP arrangements will immeasurably expand RAKFTZà ¢Ã¢â€š ¬Ã¢â€ž ¢s effectiveness and client administrations serving to giving precise and on time answering to empower administration to settle on completely educated choices. The zone is very well benefitted by the SAP implementation using the SAP CRM tools to manage the information of all the zones in cloud environment. The price of the SAP CRM was also managed well due to the heavy discount given to the zone since there are four zones that have to be maintained. SAP CRM arrangements give the hearty usefulness you have to bolster all clients à ¢Ã¢â€š ¬Ã¢â‚¬Å" confronting lines of business over your venture. From Marketing Planning to Lead Management and Forecasting Analytics, youll increase complete client understanding to drive advancement that separates your items and administration. Understand the profits of CRM: Settle on shrewd business choices with upgraded client bits of knowledge Dispense with hindrances to benefit and enhance deals productivity Diminish expenses of client administration and field administration Drive income and broaden business sector reach The CRM Solution of SAP helped in managing the zones data with high level of security. CRM Security Solutions bolsters your business with: System Services An immaculate mix of extent, velocity, robustness, and an adjusted system motor for maintaining the structure for your business needs. Security Consulting Provides adjust in the middle of security and information assurance and the substances of directing business over the Internet. Framework Integration Our learned staff is prepared to create mechanical answers for meet your business objectives. Custom Solutions A custom-made fit to oblige the most confounded security and system necessities. Index Services True, high-accessibility answers for LDAP-based indexes. The support and training of the CRM are available to the customers and the clientà ¢Ã¢â€š ¬Ã¢â€ž ¢s 24 * 7. There are technicians available to solve any query that arises. There is end to end solution provided by the SAP to the company. Conclusion In this report SAP CRM tools have been studied along with their use and scalability. RAK unhindered commerce zones progressing example of overcoming adversity is a magnificent sample of SAPs capacity to apply world-class, industry-demonstrated innovation to the Middle East locales most squeezing business challenges. RAKFTZ has gone from a little, manual methodology to a worldwide, altogether computerized process.
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